Contact information for Burlington County Energy Aggregation ProgramPublished 11/29/2016
For our residents convenience if you have any questions regarding the Burlington County Energy Aggregation Program or questions regarding your electric supply you can contact Commercial Utility Consultants at 1-855-200-2648.
Below is the response from Commercial Utility Consultants, Inc. regarding electric supply from TriEagle:
Just a quick update on the Burlington County Energy Aggregation Program:
To date, the BCEAP has saved residents $80,722 on their September energy bills. (Breakdown for September: $74,338 for PSEG; $4,133 for JCP&L; $6,383 for ACE).
While this is the case, PSE&G customers might notice on their recent bills that the PSE&G supply rate was lower than the TriEagle supply rate. This was due to a reconciliation charge issued by PSE&G which temporarily lowers the default supply rate for a month. The reconciliation was significant enough to reduce the default rate for the month of October and November lower than the rate obtained by the county in the auction.
As the energy aggregation program promised, the TriEagle supply charges will never exceed the utility supply charges. As such, we have worked with the supplier to ensure all PSE&G residents who experienced the increase, to receive a credit for the difference on their next bill.
It should be noted that the TriEagle supply rate remained lower for JCP&L and Atlantic City Electric customers.
We anticipate as the weather gets colder, the PSE&G monthly reconciliation rate charge will adjust back to the historical averages and the County’s Program rate with TriEagle will continue to be below the average, like it was in September, providing additional savings to our residents.
In an effort to assist your town with these questions, please direct your residents to contact us directly with any questions and concerns at 1-855-200-2648. We are here to assist you during this time.
Please let me know if you need additional information. Hope all is well!
Lisa M. Hibbs
Vice President of Operations & Government Relations
Commercial Utility Consultants, Inc.
Westtown Business Center
1556 McDaniel Drive
West Chester, PA 19380-7036